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Report Absence

This guide explains how to report an absence for your child.

When should you report an absence?

Report an absence when your child:

  • Is sick (please mention contagious diseases in the message)
  • Is on vacation
  • Cannot attend daycare for other reasons

Report early

Report absences the evening before or early in the morning so the daycare can plan accordingly.

Deadline for absence reports

Your daycare can set a deadline until when absences for the same day can be reported. After this deadline, a report for the current day is no longer possible -- call the daycare directly in that case.

Step-by-Step Guide

1. Open Report Absence

Click on Report Absence in the sidebar menu or use the quick access icon on the child card on the home page.

Report Absence

Report Absence

2. Select Child

Select one or more children for whom you want to report the absence. Click on the child card(s).

3. Enter Details

After selecting a child, the form appears:

  1. From date: First day of absence
  2. To date: Last day of absence
  3. Absence type: Choose from:
    • Illness
    • Vacation
    • Other
  4. Message (optional): Additional information for the daycare

Save Absence

Save Absence

4. Submit Absence

Click Save to report the absence. The employees at your daycare will be automatically notified.

Absence History

Via the menu item Absence History in the sidebar, you can view all reported absences. Each report shows:

  • Status: Active, Upcoming, Past, Acknowledged, or Withdrawn
  • Child: Name and group
  • Period: From/to date
  • Type: Illness, Vacation, or Other

Edit Absence

For upcoming absences (that have not started yet):

  1. Open the Absence History
  2. Click the Edit button on the corresponding report
  3. Change the details
  4. Click Save

Note

The start date of an already active absence can no longer be changed.

Withdraw Absence

If your plans change and your child will attend daycare after all:

  1. Open the Absence History
  2. Click the Withdraw button on the upcoming report
  3. Confirm the withdrawal

Withdraw in time

Withdraw absences as early as possible so the daycare can adjust their planning.